FAQ
FAQ
(Frequently Asked Questions).
Summary
Nansubuga And Brothers (NAB) We are committed to sustainability and customer satisfaction. If you need assistance kindly contact us, we are available 24/7.
PAYMENT INFORMATION
Pay on delivery, we are here to ensure you get the best value for your money.
Questions and Answers.
Deliveries will typically take 4 hours.
Orders made at night from 9:00pm to 4:00am, delivery is made the following morning at 9am.
You will receive an email showing that your order has been received. Then your product will be collected from the store within one hour, packaged and loaded into our transport van.
The invoice will immediately be sent to your email after placing your order.
Yes, we refund under certain circumstances described in our refund policy.
Delivery of free of charge within Kampala and Mukono. A small fee is charged for other area which will be calculated for you on the checkout page.
Refers to the ability to monitor the status and location of your shipped items. When you place track order, you will see current location, Delivery status, Estimated arrival time of your package.
Yes, you can change or cancel your order within 30minutes after ordering.